Shipping

Orders are typically mailed within 3-5 days via USPS Priority shipping.
Although, I may be able to get your packaged mailed
sooner.

Shipping charges are based on the shopping cart total.
 
*If ordering socks only, please know that any excess shipping paid over $2.80 will be refunded when your order is processed. :o)

U.S. Shipping Rates
$2.95 - $24.00
$2.80
$24.01 - $85.00
$6.95
$85.01 - $125.00
$7.95
$125.01 - $200.00
$8.95
$200.01 - +
$8.95
 
 
International Shipping

Disclaimer: I can not be responsible for items that are held in customs or lost.
International shipping charges will be based on the country's destination.

During the check-out process, you will be charged according to the U.S. shipping chart above, then invoiced for additional international charges. All charges are based on actual post office charges and will not include any processing fees. :o)

Your welcome to contact me in advance for a quote.

France & Spain Only
1-2 outfits ($13.75) 3-4 outfits ($16.00)
5 outfits (18.00)
 
*I am sorry, but I do not ship to "any" other countries.
 

Payments Accepted
 
All purchases are processed and linked via Paypal secure online services.

Credit Card payments are accepted via Paypal.

Personal check or money order payments are available upon request.
Please use the "contact" link in the navigation bar.


Return/Exchange Policy


It's important to me that you are 100% satisfied with your purchase.
In the event that you have concerns regarding your order, please send an email
via the "contact" link in the navigation bar. Should you wish to return an item,
please email to inquire about return authorization within 5 days of receiving the item.

If an item is being returned, it must be in original condition, unused & unwashed.
Refunds are given based on the purchase price, and will not include reimbursement
of shipping charges, unless of course there was an error on my part.

Pumpernickle Doll Clothing does not assume responsibility for lost, delayed or
damaged items being returned. It is highly suggested that if an item is being returned
that insurance and/or delivery confirmation is purchased.
Packages sent through the US Postal Service are traceable, but are not insured
unless you specifically request the service.


Privacy Policy

Pumpernickle Doll Clothing is committed to ensuring and protecting your privacy.
Your personal information is kept confidential and is not sold, distributed, or exchanged with third parties.


Questions

To inquire about an existing order or discuss questions that you may have,
please send me an email via the "contact" link in the navigation bar.
If applicable, please include your order number in your email.







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